What’s a Virtual Salesforce Administrator?
A Virtual Salesforce Administrator is a certified Salesforce expert who will learn your specific Salesforce instance and maintain the health and integrity of the system over time. They will work with you to prioritize your requests and recommend when more advanced functionality is necessary.
While most Virtual Salesforce Administration services are available on a retainer basis based on an hourly rate, Fortafy believes you should have the capacity you need for the basic day-to-day health of the system. Thus instead of pre-purchasing increments of 1-2 hours per month for “anything goes“, Fortafy focuses on the services you need the most and your Virtual Administrator works through them on a first in, first out basis along with their other clients.
Cost of a full-time Administrator
The cost of hiring and retaining a full-time salesforce administrator can be cost prohibitive for most small and mid-size nonprofits. Plus, trying to find one with nonprofit experience can be even more of a challenge. The salary in the United States for a Salesforce Administrator ranges from $40,000 – $85,000 per year (before benefits)*.
When it makes sense
Your user count, the number of User licenses, the number of integrations and the complexity of your Salesforce instance affect both your need for Salesforce administration and the budget you have available to support it. Virtual Salesforce Administration is a good fit for most small and medium sized organizations.
Still have questions?
Click the chat icon below to talk to one of our Virtual Administrators today.